The COVID-19 pandemic has resulted in a huge surge of postponed, rescheduled, and cancelled events.

While many ticketholders are happy to obtain their tickets until rescheduled dates are announced, there are some seeking refunds due to not being able to commit to the new dates.

In light of the pandemic, Digital Music News notes that Ticketmaster has quietly changed its refund policy, which now excludes refunds for postponed or rescheduled events. Event-goers will now only be able to obtain a full refund from the ticket site if the event they planned to go to is completely cancelled.

The site posted screenshots of Ticketmaster's refund policy before the change, which states, "Refunds are available if your event is postponed, rescheduled, or canceled." Now, the site says, "Refunds are available if your event is canceled."

People that are seeking refunds through Ticketmaster are obviously unhappy with their policy change.