Coldplay, Dua Lipa, PJ Harvey and Sam Fender urge Prime Minister to honour pledge for ticket resale price cap

The Labour manifesto promised stronger consumer protections and the government has since pledged to cap resale prices to shut out the online touts - but more than a year after it first promised action, and seven months since its consultation on the issue closed, there has been no clear indication of when new laws will be introduced.

Dozens of artists are leading calls for the PM to commit to price cap legislation in the next King’s Speech. The list includes some of the world’s best known acts, including recent Glastonbury headliners Coldplay, Dua Lipa and The Cure’s Robert Smith, Radiohead, New Order, Mark Knopfler, Iron Maiden and PJ Harvey, Nick Cave & The Bad Seeds, New Order, Mogwai and this year’s Mercury Prize winner Sam Fender also feature.

Which? has joined major artists, venues, and fan groups to call on @Keir_Starmer to deliver on his promise to cap ticket resale prices.
The current system is failing genuine fans. It’s time for the government to step in and put proper protections in place.#StopFleecingFans pic.twitter.com/0j4pKMspzq

— Which? (@WhichUK) November 13, 2025

In the statement, the coalition says new protections are needed to “help fix elements of the extortionate and pernicious secondary ticketing market that serve the interests of touts, whose exploitative practices are preventing genuine fans from accessing the music, theatre and sports they love.”

“For too long certain resale platforms have allowed touts to bulk buy and then resell tickets at inflated prices, forcing fans to either pay above the odds or miss out entirely. This erodes trust in the live events sector and undermines the efforts of artists and organisers to make shows accessible and affordable... Introducing a cap will restore faith in the ticketing system, help democratise public access to the arts in line with the Government’s agenda and make it easier for fans to spot illegal behaviour, such as ticketing fraud.”